Terms and Conditions
Please read these terms carefully before using our services
Prohibited & Contraband Items Policy
To comply with local and international shipping regulations, customers must not ship or request the shipment of any prohibited, restricted, or illegal items (“contraband”).
These include, but are not limited to:
* Illegal drugs or controlled substances.
* Firearms, ammunition, explosives, or fireworks.
* Counterfeit goods or pirated products.
* Hazardous chemicals or flammable materials.
* Stolen property.
* Live animals (unless permitted by law and the carrier).
* Any item prohibited by customs authorities or applicable laws.
We reserve the right to inspect shipments where permitted by law. Any package suspected of containing prohibited or illegal items may be refused, reported to the relevant authorities, or surrendered as required by law.
The customer is solely responsible for ensuring that the contents of their shipment comply with all applicable laws and carrier restrictions. We are not liable for losses, delays, confiscation, fines, or legal action resulting from the shipment of prohibited or restricted items.
By using our shipping services, you confirm that your shipment does not contain any prohibited or illegal items and that you accept full responsibility for its contents.
Shipping Terms & Conditions
1. Shipping Information
* Customers are responsible for providing accurate shipping and contact information.
* We are not liable for delays or losses caused by incorrect or incomplete information.
2. Payment
* Shipping fees must be paid in full before packages are released unless otherwise agreed.
* Storage fees will be apply to unpaid packages after the stated collection period.
3. Prohibited Items
We do not accept or transport illegal, hazardous, flammable, explosive, or prohibited items. Customers are responsible for ensuring their shipments comply with all applicable laws and regulations.
4. Customs & Duties
* Customers are responsible for any customs duties, taxes, import fees, or government charges unless otherwise stated.
* Customs inspections may cause delays that are beyond our control.
5. Delivery Time
* Delivery estimates are provided as a guide only and are not guaranteed.
* Delays due to weather, customs, airlines, shipping carriers, holidays, or other unforeseen circumstances are outside our control.
6. Package Inspection
* We reserve the right to inspect packages if required by law, customs authorities, or for safety and security purposes.
7. Lost or Damaged Packages
* Claims for damaged shipments must be reported after inspection upon collection in office.
* Compensation, if applicable, is limited to the declared value of the contents and may require proof of value.
* We are not responsible for damage resulting from inadequate packaging by the sender.
8. Package Collection
* Customers must collect packages within the specified collection period after notification.
* Storage charges will be apply to uncollected packages.
9. Unclaimed Packages
Packages not collected within the stated period may be considered abandoned and may be disposed of or sold to recover outstanding charges, where permitted by law.
10. Customer Responsibility
Customers are responsible for ensuring that shipped items are lawful, accurately declared, and properly packaged
11. Acceptance of Terms
By using our services, customers acknowledge that they have read, understood, and agreed to these Terms & Conditions.
Thank you for choosing us. We appreciate your trust and look forward to serving you.